Cancellation Policy
Last updated: February 2026
Flexible Cancellation
We understand plans can change. Our cancellation policy is designed to be fair and transparent for all guests.
Standard Cancellation Terms
More than 30 days before arrival
Full refund minus a £25 administrative fee. Your deposit will be refunded within 7-10 business days.
14-30 days before arrival
50% refund of the total booking amount. We may offer the option to reschedule your stay to alternative dates subject to availability.
Less than 14 days before arrival
No refund available. However, we may offer credit towards a future stay at our discretion.
How to Cancel
To cancel your booking, please contact us as soon as possible by email at hello@bournemouthapartments.com or by phone at +44 1234 567 890. Please include your booking reference number in all correspondence.
Modifications
Date changes may be possible subject to availability and may incur a modification fee. Please contact us to discuss your options.
Exceptional Circumstances
In cases of exceptional circumstances (such as government travel restrictions or natural disasters), we will work with guests on a case-by-case basis to find a suitable solution.
Questions?
If you have any questions about our cancellation policy, please don't hesitate to contact our team. We're here to help.